Follow a Contracting Officer through one long night with three ghosts.
This video-based course uses a Christmas Carol structure to teach five tenets of employee experience:
- Listen
- Recognize
- Support
- Grow
- Empower
The ghosts show the Contracting Officer what happens when an office treats every idea as a distraction and every employee as replaceable.
It loses both, once the paperwork outweighs the mission it's supposed to serve.
The story starts at a break room fire and moves through a boardroom pitching "agile, innovation, scale."
Along the way you see two kinds of departures: the employee who leaves quietly after years of being unheard, and the one who might have stayed if someone had just asked "tell me more."
By the end, you'll be able to:
- Spot the early signs of a workforce in trouble
- Apply the five tenets before your own Amanda hands you a resignation letter
- Build a culture that produces critical thinking and mission results, not an office replaced by robots that only say "order complete"
Master the foundational knowledge, regulatory requirements, and practical skills behind one of the most critical roles in federal acquisition — the Contracting Officer Representative (COR).
Whether you've just received your designation or are exploring what the role entails, this course breaks down COR responsibilities with clarity and real-world insight.
It walks you through everything from your initial appointment to contract closeout.
Gain the regulatory grounding to understand your authority and its limits, the surveillance skills to monitor contractor performance effectively, and the judgment to recognize and respond when things go wrong.
Leave this course ready to step into your COR role with confidence — and with a clear understanding of why it matters.